Refund policy
Here is the Spanish translation of the returns policy:
Batçı Returns Policy
We have a returns policy of 30 daysThis means you have 30 days after receiving your item to request a return.
For your return to be eligible, the The article must be in the same conditions in that you received it, unused, with tags and in its original packagingYou will also need the receipt or proof of purchase. purchase.
To initiate a return, you can contact us in info@batcihairatelier.bePlease note that returns should be sent to the following address: [INSERTAR DIRECCIÓN DE DEVOLUCIÓN]
If your return is accepted, we will send you a return shipping labelas well as instructions on how and where to send your Package. Items will not be accepted returned without first requesting a refund.
You can always contact us if you have any questions about returns. info@batcihairatelier.be.
Damages and Problems
Please inspect your order upon receipt and contact us immediately if the item is defective. damaged or if you receive the wrong article, so we can assess the problem and fix it.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as products perishables (food, flowers or plants), personalized products (special orders or customized items) and personal care products (such as beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. Please contact us. If you have any questions or concerns about your specific item.
Unfortunately, no. We can accept returns of sale items or gift cards.
Changes
The quickest way to ensure you get what you want is to return the item. that you have and, once the return is accepted, make a separate purchase of the new item.
Period 14-Day Reflection Period in the European Union
However, if the goods are shipped to the European Union, you have right to cancel or return your order within the 14 daysfor any reason and without justification. As stated above, Your article should be in the same conditions as it You received it unused, with tags and in its original packaging. You will also need the receipt or proof of purchase. purchase.
We have a 30-day return policy, meaning you have 30 days after receiving the item to request a return.
The item must be in the same condition as when you received it, unused, with tags attached, and in its original packaging, in order to be eligible for a return. You will also need the receipt or proof of purchase.
To initiate a return, you can contact us at the following address batcihairatelieres@gmail.comPlease note that returns should be sent to the following address: [INSERTAR DIRECCIÓN DE DEVOLUCIÓN]
If the return is accepted, we will send you a return shipping label along with instructions on how and where to send the package. Items will not be accepted for return without prior request.
For any questions regarding returns, you can contact us at the following address: batcihairatelieres@gmail.com.
Damages and problems
Please check your order as soon as you receive it and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can assess the problem and resolve it.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom-made products (like special orders or personalized items), and personal care items (like beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. If you have any questions or concerns about a specific item, please contact us.
Unfortunately, we cannot accept returns on sale items or gift cards.
Changes
The quickest way to ensure you get what you're looking for is to return the item you have and, once the return is accepted, make a separate purchase of the new item.
14-day reflection period of the European Union Notwithstanding the foregoing, if the goods are shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without needing to provide a reason. As in the previous case, the item must be in the same condition in which you received it, unused, with the tags attached, and in its original packaging. You will also need to have the receipt or proof of purchase.
Refunds
We'll notify you once we've received and inspected your return and let you know if your refund has been approved. If approved, your refund will be automatically issued to your original payment method within 10 business days. Please remember that it may take some time for your bank or credit card issuer to process and issue the refund.
If more than 15 business days have passed since we approved your return, please contact us at the following address: batcihairatelieres@gmail.com.
refunds
We will notify you once we have received and inspected your return, and will inform you if The refund was either approved or not. If approved, you will be refunded automatically. to your original payment method within the 10 business daysPlease note that it may take some time for your bank or card company to process your request. credit card processing and issuing the refund also.
If more than 15 business days have passed since we approved your return, please Contact us at info@batcihairatelier.be